Let’s get started!

Okay! You’ve decided we can help you. We can’t thank you enough for your vote of confidence. We’ll do our best to earn and maintain your trust. Our goal is to delight you as our customer throughout the process. See our blog post, What Are You Buying?, for a quick discussion of this.

If you are going to do any of the research yourself, you will likely wish to purchase a subscription to the Ancestry.com service. Follow the affiliate link below, take advantage of any free research time they give you, and then subscribe. Even if you don’t intend to do your own research, you’ll almost certainly want to have an account to use for your tree, so feel free to just take advantage of their free trial and opt out of the continuing subscription for now — you can always subscribe later if you so choose.

You may also wish to purchase a desktop genealogy program like Family Tree Maker or Roots Magic, but it’s really not necessary right away. We expect to use this type of program to keep copies of our research and to manage and move trees around — hopefully it will work as advertised.

The next step is to begin filling in your pedigree chart. The chart asks for basic biographical details about you and your close relatives. We will use the information you provide to begin research into your family history. This isn’t a test, so don’t worry if you can’t fill in all the blanks. More information will make it easier to get started quickly, but we're always up for a challenge! When you’re ready to continue the process, please submit an inquiry using our Contact Us page, send us an email at info@refamily.com, or call (832) 408-0261.

There is no obligation on your part if you request a consultation from us. During the consultation process, there is often significant research to be done for us to familiarize ourselves with your situation to make sure we can help you. If this research is fruitful and significant, you will be given the option of paying to continue the process, but you will not be obligated to do so. If we expect to charge you for something, we will let you know before we do what we are doing before we do it.